FAQ
Frequently asked questions
Straightforward answers about who we are, what we do, and how our quote assistance service works.
Is InsuranceHelpCenter an insurance company?+
No. InsuranceHelpCenter is an independent insurance quote assistance and referral service. We are not an insurance carrier and do not issue or underwrite policies.
Does InsuranceHelpCenter sell insurance policies?+
No. We do not sell, bind, or administer insurance. Actual policies are issued by licensed insurance carriers through licensed agents or brokers.
What does a quote specialist do?+
A quote specialist listens to a general description of what you're looking for, helps clarify basic coverage categories, and — where appropriate — connects you with a licensed insurance professional who can quote and issue coverage.
Is calling InsuranceHelpCenter free?+
There is no charge from InsuranceHelpCenter for calling our quote assistance line. Standard phone-carrier charges from your own provider may apply.
Will I receive an insurance quote directly from InsuranceHelpCenter?+
No. Actual quotes, premiums, and coverage terms are determined and provided by licensed insurance professionals and insurance carriers.
Who determines my insurance premium?+
Premiums are determined by the applicable insurance carrier based on underwriting factors that vary by product, state, applicant details, and other criteria.
Is coverage guaranteed?+
No. Coverage, pricing, eligibility, and discounts are never guaranteed and are always determined by the licensed insurance provider.
Can InsuranceHelpCenter help with an existing policy?+
No. Changes to an existing policy must be handled directly by your current insurance carrier or licensed agent.
Can InsuranceHelpCenter process a claim?+
No. We do not process, adjust, or administer insurance claims. Claims must be filed with the applicable insurance carrier.
Can InsuranceHelpCenter cancel or modify my policy?+
No. Cancellations and policy modifications must be handled by your insurance carrier or licensed agent.
Will my information be shared with another company?+
Information you share may be provided to a licensed insurance professional or third-party service provider so they can assist you. See our Privacy Policy for details.
Does InsuranceHelpCenter receive referral compensation?+
Yes. InsuranceHelpCenter may receive compensation for referrals or marketing services. See our Advertising Disclosure for more information.
Are insurance products available in every state?+
No. Availability varies by state, carrier, applicant, and product. Not all products or providers may be available in your area.
How can I contact InsuranceHelpCenter?+
You can call (855) 294-9069 or email info@insurancehelpcenter.com. You can also find our business address on our Contact page.
Ready to Explore Your Insurance Options?
Speak with a quote specialist who can help you review available options and connect you with a licensed insurance professional.
Calls may connect you with a licensed insurance professional or third-party service provider.